Functionality has been restored.

Monitors are being updated ensure this issue does not occur again. We the improved monitors will also catch a wide range of potential issues.

We have identified the issue and are implementing a fix currently

We are continuing to work with cloud engineers to restore services.

We are working with our cloud provider on restoring service.

We are aware of an issue when dropping files on the SFTP server. Engineers are working on a resolution. This does not affect the revival of files.