Previous incidents
Intermittent SFTP connectivity issue
Resolved Jun 21 at 02:35pm HDT
9:15 PM EDT - Full functionality has been restored.
7:40 PM EDT - Kuebix engineers opened a bridge with hosting provider.
7:30 PM EDT - A ticket was opened with the hosting provider.
7:16 PM EDT - The Engineering Team became aware of an issue for some integrated users when attempting to establish an SFTP connection to sftp.kuebix.com
Degrated Service - Kuebix TMS Rating
Resolved Jun 12 at 04:30pm HDT
06/12 9:42 AM EST - All functionality has been restored
06/12 9:35 AM EST - The issues appears to have started after the last standard system update. We are in the process of rolling this back.
06/12 9:30 AM EST - We are investigating reports that a few specific users with a specific use case are receiving an error when getting rates.
URL Not Found for Specific Enterprise Accunts
Resolved Jun 09 at 05:35am HDT
06/09 11:11 AM EST - All users should now be automatically redirected. For a smoother user experience, please update bookmarks to the new location.
06/09 11:00 AM EST - We have isolated the issue to individuals using bookmarks. As part of the standard Salesforce update schedule, a change was release that affected some URLs, we have implemented a redirect that should resolve the issue.
06/09 10:35 AM EST - We are investigation reports that users in specific enterprise accounts are receiving ...